Make Ramada on the Parkway your favorite Pigeon Forge hotel. Featuring an on-site mini-mart, a heated outdoor pool and hot tub, and a deluxe continental breakfast including Belgian waffles.

• Non Smoking Rooms
• Smoking Rooms
• Pet Friendly Rooms
• Jacuzzi Rooms
• Family Suites
• Two-Bedroom Suites

Ramada Pigeon Forge offers 122 guest rooms, ample free parking, free in-room wireless Internet access, and friendly service at our 24-hour Front Desk.

Ramada Pigeon Forge
4010 Parkway
Reservations: 1-888-482-7829
Front Desk: 1-865-453-1823

• What time is check-in? Check-out?
• Do you offer Smoking rooms?
• Are very small pets okay?
• How old do you have to be to check in?
• Do you have roll-away beds or cots available?
• Do you have cribs?
• Are microwaves in each room?
• What is included with breakfast?
• What are your pool hours?
• How far are you from Dollywood?
• How much parking is available? Is there a fee?
• Do you have discount tickets for Dollywood, Ripley's Aquarium, etc?
• Do you offer discounts for AAA, AARP, etc?
• Can we use the water park at The Resort at Governor's Crossing?
• Is there an extra charge for more than two adults? Is there a per person fee? Do children stay free?
• Is there a guest laundry area?
• Are exercise facilities available at your hotel?
• Is there a Trolley stop nearby?
• Do you have balcony rooms?
• Are you going to charge my credit card when I reserve a room, or wait until I check in?
• What is your cancellation policy? Refund policy?
• If, for whatever reason, your hotel is not what I expect - what then?

What time is check-in? Check-out?

Check-in begins at 3:00pm. If you arrive early, feel free to ask our front desk if a room is available for early check-in. Check-out is at 11:00am

Do you offer Smoking rooms?

Yes. We have several guest rooms that are designated 'Smoking'.

Are very small pets okay?

We have several rooms designated as 'Pet Friendly.' There is a 25 pound limit, and please, only one pet per room. Be sure to mention your pet when reserving and during check-in.

How old do you have to be to check in?

At least one person in your room must be 18 years old or older.

Do you have roll-away beds or cots available?

Yes, but we have a limited number available and are restricted by fire codes on their use. Please call the Front Desk at 865-453-1823 to check on availabilty. There is a fee of $8.00 per night, plus tax.

Do you have cribs?

We do not have cribs, but we do offer a 'Pack n Play'.

Are microwaves in each room?

No, microwaves are only available in ground floor guest rooms.

What is included with breakfast?

Belgian waffles, hard boiled eggs, fresh fruit, biscuits & gravy, grits, oatmeal, cereal, doughnuts, yogurt, toast, muffins, milk, juice, coffee, hot tea and sweet iced tea. Optionally, guests may choose a free pancake breakfast at the Smoky Mountain Pancake House located at Mountain Skys Lodge

What are your pool hours?

Our outdoor pool area is open from 8am til 11pm.

How far are you from Dollywood?

Dollywood's main entrance is less than 5 minutes away!

How much parking is available? Is there a fee?

Ramada has curbside parking for all ground floor rooms, with additional parking near the hotel and the Convention Center.

Do you have discount tickets for Dollywood, Ripley's Aquarium, etc?

We offer two-day Dollywood passes at our Front Desk. Our Reservation Department offers tickets to many of the shows and attractions in Sevierville, Pigeon Forge, and Gatlinburg. Call toll free 1-888-482-7829 or visit www.smr.travel.

Do you offer discounts for AAA, AARP, etc?

AAA, CAA, AARP, Government, and Military discounts are available.

Can we use the water park at The Resort at Governor's Crossing?

Unfortunately, due to safety regulations, only guests of The Resort may use their waterpark.

Is there an extra charge for more than two adults? Is there a per person fee? Do children stay free?

We do not charge per person. All of our guest rooms are priced according to their particualr size and bedding type. For example: if a room will sleep up to four guests, the price we charge is for up to four guests - more than four guests would require a larger or additional room(s).

Is there a guest laundry area?

No, we do not offer laundry facilities.

Are exercise facilities available at your hotel?

No. We do not have an on-site fitness center.

Is there a Trolley stop nearby?

There is a Pigeon Forge Trolley stop within walking distance of the hotel.

Do you have balcony rooms?

Some of our guest rooms do include a balcony and are designated as such on our online booking forms. To be sure, call toll-free 1-888-482-7829, and ask - we'll be glad to help!

Are you going to charge my credit card when I reserve a room, or wait until I check in?

Deposit Policy: Each reservation requires a deposit equal to the first night's stay plus applicable fees and taxes. Packages which include tickets, etc. may require a deposit equal to the entire stay. The credit/debit card you provide will be charged immediately for the amount of the deposit. The credit/debit card used to make the reservation must be presented at check-in.

What is your cancellation policy? Refund policy?

Cancellation Policy: For reservations cancelled more than 48 hours prior to arrival date, 100% of the deposit will be refunded. Reservations cancelled less than 48 hours prior to arrival, will receive a refund equal to 50% of the deposit. Upon your request, in lieu of a refund Smoky Mountain Resorts can hold your deposit for up to one year for application toward a future reservation.

If, for whatever reason, your hotel is not what I expect - what then?

With our 100% Satisfaction Guarantee, you can have complete confidence in your stay with our hotel. If your accommodations do not meet your expectations, please inform the Front Desk within 30 minutes of your check-in and we will make every effort to remedy the situation. Should we be unable to resolve the issue, we will find suitable lodging for you or cancel and refund your stay.

With our 100% Satisfaction Guarantee, you can have complete confidence in your stay with Ramada Pigeon Forge. If your accommodations do not meet your expectations, please inform the Front Desk within 30 minutes of your check-in and we will make every effort to remedy the situation. Should we be unable to resolve the issue, we will find suitable lodging for you or cancel and refund your stay.

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Ramada Pigeon Forge is operated by Smoky Mountain Resorts Hospitality Group. Smoky Mountain Resorts is a local, family company with over 40 years experience in the hospitality industry. Smoky Mountain Resorts operates seven properties in the area.

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